Privacy Policy

Protecting Your Information

01. We Value Your Privacy

We value your privacy. We do not sell, rent, or loan any personally identifiable information, including your email address, telephone number, or mailing address, to third parties for their own independent marketing purposes. We will not contact you by phone or postal mail for marketing purposes without your consent, except where permitted or required by applicable law.

Any information you provide is handled responsibly, stored securely, and used only for legitimate business purposes related to your orders, customer support, product information, payment processing, shipping and delivery, returns, refunds, and your shopping experience with Elayvion INC.

02. Privacy Policy

This Privacy Policy describes the privacy practices of Elayvion INC. We are committed to protecting your personal information and encourage you to review this page periodically to stay informed about how we collect, use, disclose, store, and safeguard your information when you browse our website, purchase Aromatherapy Candles or Fragrances, communicate with us, subscribe to marketing communications, or otherwise interact with our Services.

03. Information Collection and Use

Elayvion INC collects information from customers at various points throughout our website in order to process orders, complete transactions, provide shipping and delivery services, improve our products and Services, communicate with customers, provide customer support, prevent fraud, maintain website security, and comply with applicable legal and regulatory requirements.

04. Orders

When you place an order for our Aromatherapy Candles, Fragrances, or other available products, we collect information necessary to complete and fulfill your purchase, including:

Full name
Shipping address
Billing address
Email address
Telephone number, if provided
Payment information

Payment information is used solely for processing your transaction through secure payment providers and is not stored on our servers unless otherwise disclosed and permitted by applicable law.

If there is an issue with your order, payment, shipment, delivery, return, refund, or other transaction, we may use your contact information to communicate with you regarding your purchase and provide appropriate customer support.

05. Cookies

Cookies are small files stored on your device that help improve your browsing experience and allow our website to function properly.

We may use both session cookies and persistent cookies to:

Remember your shopping cart
Improve website performance
Analyze visitor behavior
Understand how customers interact with our website
Personalize your shopping experience
Maintain website functionality and security

Cookies do not damage your computer or device.

Most web browsers allow you to disable or delete cookies if you prefer not to use them. However, disabling cookies may affect certain website functions, including shopping cart, checkout, account, and other website functionality.

06. Aggregate Information

Elayvion INC may collect anonymous or aggregated information such as browser type, device information, operating system, website traffic, general geographic information, referring pages, and IP addresses for statistical analysis, security monitoring, performance measurement, fraud prevention, and website improvement.

This aggregated or de-identified information is generally used in a manner that does not directly identify individual customers and may occasionally be shared with trusted service providers for website analytics, advertising performance, fraud prevention, security, or marketing optimization.

Customers who subscribe to newsletters or promotional emails may receive updates regarding:

New Aromatherapy Candle products
New Fragrance launches
Exclusive offers and promotions
Seasonal collections and sales
Company announcements

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our promotional emails or by contacting our customer service team.

Occasionally, we may send non-promotional service emails related to your account or order, such as payment confirmations, order confirmations, shipping updates, delivery information, return or refund communications, account-related notices, or important service communications. These communications may be sent when necessary to fulfill your order or provide services and may not be subject to marketing communication opt-out preferences.

07. Security

Elayvion INC takes reasonable precautions to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

Sensitive information transmitted through our website may be protected using Secure Socket Layer (SSL) or other commonly used encryption technologies where appropriate.

Our website, hosting providers, payment processors, and service providers may maintain commercially reasonable security measures designed to protect personal information against unauthorized access, misuse, alteration, or disclosure.

Although we take commercially reasonable steps to protect your personal information, no internet transmission, electronic storage method, or security system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.

If you have questions regarding website security, please contact us at:

Email: [email protected]

08. Supplementation of Information

To improve our Services and provide a reliable shopping experience, Elayvion INC may receive additional information from trusted business partners or third-party service providers, such as payment processors, shipping carriers, fraud prevention providers, customer service providers, website hosting providers, analytics services, advertising partners, or other technology service providers.

This information may help us:

Verify transactions
Process and fulfill orders
Prevent fraud and unauthorized transactions
Provide shipping and delivery services
Improve customer service
Maintain website security
Analyze website performance
Personalize your shopping experience

We may disclose personal information to service providers when reasonably necessary for them to perform services on our behalf. Such service providers are expected to use personal information only for the purposes for which it was provided or as otherwise permitted by applicable law.

09. Special Offers

Customers who subscribe to our mailing list may occasionally receive information regarding:

New Aromatherapy Candle collections
Fragrance launches
Discount campaigns
Seasonal sales
Product updates
Special promotions and offers

You may opt out of receiving promotional emails at any time by using the unsubscribe link included in our emails or by contacting our customer service team.

10. Correcting, Updating, or Deleting Information

If your personal information changes, or if you no longer wish to receive our marketing communications, you may request to:

Update your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information where legally permitted
Unsubscribe from marketing emails
Request information regarding how your personal information is used, where applicable under relevant privacy laws

Please contact us using the email address below. We may need to verify your identity before processing certain requests in order to protect your personal information and prevent unauthorized access.

Email: [email protected]

11. Choice / Opt-Out

Customers who no longer wish to receive promotional emails may unsubscribe at any time by clicking the unsubscribe link included in our email communications or by contacting our customer service team.

Unsubscribing from promotional communications will not prevent us from sending necessary non-promotional communications related to your orders, purchases, transactions, account, security, or other important service matters.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, technology, or operational needs.

Any updates become effective immediately after publication on this website, unless otherwise stated.

Your continued use of our website after changes are posted constitutes your acknowledgment of the updated Privacy Policy to the extent permitted by applicable law.

We encourage you to review this page periodically for the latest information regarding our privacy practices.